| Problem: |
Cause: |
Solution: |
| Cloudy Water |
Excessive organic contaminants or lack of sanitizer
Buildup of unfilterable material
PH or total alkalinity out of balance
Dirty filter
Calcium too high
|
Shock with Renew or OZ. Check and adjust sanitizer level.
Use Bright & Clear.
Test water and adjust pH and total alkalinity as necessary using Spa Up, Spa Down or Alkalinity Increaser.
Use Instant Cartridge Clean on a monthly basis, or use Filter Clean for deep cleaning.
Use Defender on a weekly basis. |
| Chalky, white scale deposits (Calcium buildup) |
High mineral content in water
Water out of balance |
Use Defender on a weekly basis.
Check water balance and adjust as necessary. |
| Cloudy green water |
Low sanitizer level
|
Shock with Renew or Oz. Check and adjust sanitizer level. |
| Clear green water |
Dissolved copper or iron in spa water
|
Add Metal Gon to sequester minerals in the water. Check pH level. |
| Brown water |
High iron or manganese content
|
Add Metal Gon to sequester minerals in the water. Check pH level |
| Odor |
Excessive organic contaminants |
Shock with Renew or Oz. Check and adjust sanitizer level. |
| Eye/Skin irritation |
Chloramines or excessive organic contaminants
PH or total alkalinity out of balance |
Shock with Renew or Oz.
Test and adjust pH and total alkalinity as necessary.
|
| Scum deposit on waterline |
Oils, lotions and detergents from bathers have caused buildup |
Use Enzyme on a weekly basis.
|
| Excessive foaming |
Buildup of body oils, cosmetics and detergents from bathers
Calcium Hardness is too low
Large amount of Total Dissolved Solids |
Add Foam Down. Shock with Renew or Oz.
Add Calcium Booster to obtain 150 – 400 ppm calcium level in the water.
Change water. |